"DD is a lifesaver. I was referred to her but she reached out to me FIRST and we talked *for
nearly on hour on a Friday* just as she was leaving work. Our family had an urgent need to place a relative from post-op rehab into a care home because discharge would be in 5 days.
After discussing background and concerns, DD conducted her research *on a Saturday* and got back to me with prospective homes the same day. On Sunday she scheduled times, on Monday we took the tours and met with owners, finalized our decision on Tuesday, and moved our relative on Wednesday. DD achieved everything we needed *in 3 days flat.* That is true diligence and dedication.
DD goes above and beyond and treated us like we were her own family; she was as concerned for our relative's placement and well-being as her own. She is reliable, organized, and communicative. At every stage she called and emailed me with updates, and even now that our relative is settling in, she continues to check in with us and the care home owner. She informed me of things I didn't even think of, like medical equipment needs, ParaTransit, Health Directives, and insurance coverage.
Above all, she is deeply compassionate and understanding. She answered all our questions with patience, dispensed personal advice, and showed such kindness during a difficult time.
DD is a miracle worker and, throughout this challenging process, an angel. Our entire family cannot thank her enough for her hard work, tireless efforts, and TLC. Here is someone who truly cares.
From the bottom of our hearts, bless you, DD!"